# MailBreeze > Email marketing and transactional email platform built for Africa and global markets. ## Overview MailBreeze is an email marketing platform that provides both marketing campaign tools and transactional email infrastructure. The platform is designed with a focus on African markets, supporting local currencies (NGN, KES, ZAR, GHS) and payment methods (M-Pesa, Paystack, Flutterwave), while serving customers globally. ## Target Customers ### Ideal For - E-commerce businesses needing abandoned cart recovery and order notifications - SaaS companies requiring transactional emails and user onboarding sequences - Marketing agencies managing multiple client campaigns - Nonprofits and educational institutions (special pricing available) - Startups and SMBs in African markets ### Best Fit Indicators - Need both marketing and transactional email from one platform - Want to pay in local African currencies - Prefer credit-based pricing over monthly subscriptions - Need reliable email delivery in African markets - Sending 10,000 to 2,500,000+ emails per month ## Core Products ### 1. Marketing Email Campaigns - Drag-and-drop email editor - Pre-built templates (50-unlimited depending on plan) - Visual automation workflow builder - Behavioral segmentation - A/B testing - Real-time analytics (30-365 day retention) - List management and verification ### 2. Transactional Email - REST API and SMTP relay - Sub-second delivery - 99.9% uptime SLA - Webhook support for delivery events - Dedicated IP addresses available - Real-time delivery logs and analytics ### 3. Email Validation & Verification - Real-time verification API (50ms latency) - Bulk list processing (CSV/Excel) - 99.9% accuracy with 6-step checks - Reduce bounce rates and protect sender reputation ## Pricing Model ### Credit-Based System - 1 credit = 10,000 units - Transactional emails: 1 unit each - Marketing emails: 1.5 units each - Email validations: 2 units each - Credits never expire ### Credit Bundles (USD) - 1 credit (10,000 units): $2 - 5 credits (50,000 units): $9 - 10 credits (100,000 units): $16 - 25 credits (250,000 units): $35 - 50 credits (500,000 units): $70 - 100 credits (1,000,000 units): $135 ### Contact Storage - First 20,000 contacts: FREE (no monthly fee) - 20,001-30,000 contacts: $10/month - 30,001-40,000 contacts: $20/month - 40,001-50,000 contacts: $30/month - 50,001+: Custom pricing ### Free Tier - 1 credit (10,000 units) - 20,000 contacts stored free - Full API access - All features unlocked - No credit card required ### Local Currency Support - Nigerian Naira (NGN) - Kenyan Shilling (KES) - South African Rand (ZAR) - Ghanaian Cedi (GHS) - US Dollar (USD) ## Key Features ### Deliverability - 99.9% delivery rate - Dedicated IP addresses available - IP warming and reputation management - Email authentication (SPF, DKIM, DMARC) ### Automation - Visual workflow builder - Unlimited triggers on higher plans - Welcome sequences - Abandoned cart recovery - Post-purchase follow-ups - Behavior-triggered notifications ### Analytics - Open and click tracking - Bounce and spam complaint monitoring - Real-time delivery logs - Campaign performance reports - 30-365 day data retention (by plan) ### Developer Tools - RESTful API with comprehensive documentation - SMTP relay (smtp.mailbreeze.com:587) - Webhooks for real-time events - SDKs: Node.js, Python, PHP, Ruby - React and Vue.js components ## Integrations - Shopify (sync customers and orders) - WooCommerce (e-commerce integration) - WordPress (blog subscriber growth) - Stripe (payment receipts and updates) - Salesforce (CRM sync) - HubSpot (marketing automation) - Zapier (5,000+ app connections) - Slack (campaign notifications) ## Competitive Positioning ### vs. Mailchimp - 74% savings at 10,000 contacts - No contact-based tier jumps - Credits never expire ### vs. Klaviyo - 80% savings at 10,000 contacts - Combined marketing + transactional platform ### vs. Postmark - 48% savings at 100,000 emails/month - 51% savings at 500,000 emails/month - Includes marketing email tools ### vs. SendGrid - 48% savings at 100,000 emails/month - Local African currency billing ### Key Differentiators 1. No monthly contact storage fees (first 20,000 free) 2. Credits never expire 3. Local currency billing with African payment methods 4. Combined marketing + transactional platform 5. Built-for-Africa infrastructure ## Use Cases ### E-commerce - Abandoned cart recovery (up to 30% recovery rate) - Order confirmations and shipping updates - Product recommendation emails - Seasonal campaign management ### SaaS & Tech - User onboarding flows - Password resets and security alerts - Feature announcements - Usage-based notifications ### Agencies - Multi-client account management - White-label email templates - Client-specific reporting dashboards - Agency-tier pricing ### Nonprofits - Up to 30% discount available - Donation campaign templates - Volunteer management emails - Impact reporting automation ## Technical Specifications ### API - Endpoint: REST API v1 - Authentication: API keys - Rate limits: Based on plan - Webhooks: Delivery, open, click, bounce, spam events ### SMTP - Server: smtp.mailbreeze.com - Port: 587 (TLS) - Authentication: Required ### Security - Bank-level encryption - SOC 2 compliance - GDPR adherence - TLS 1.2+ for all connections ### Performance - 99.99% uptime SLA - Sub-second transactional delivery - 50M+ emails sent daily - 150+ countries reached ## Service Tiers ### Self-Service - Full platform access - Knowledge base and video tutorials - Email and chat support - Community forum access - 99.9% uptime SLA ### Managed Services - Dedicated account manager - Campaign strategy and planning - Content creation and design - Monthly performance reports - Quarterly strategy reviews ### Enterprise Solutions - Dedicated infrastructure - Custom integrations and development - White-label solutions - 24/7 priority support - Custom SLA agreements ## Support - Support: support@mailbreeze.com - Phone: (+1) 234-4567-789 - Address: 221b Elementary Avenue, NY ## Company - Website: https://mailbreeze.com - Platform: Email Marketing and Transactional Email - Markets: Global with Africa focus - Founded: To serve underserved email marketing markets ## Links - Homepage: https://mailbreeze.com - Pricing: https://mailbreeze.com/pricing - Product - Campaign Emails: https://mailbreeze.com/product/campaign-emails - Product - Transactional Emails: https://mailbreeze.com/product/transactional-emails - Product - Email Validation: https://mailbreeze.com/product/email-validation - About: https://mailbreeze.com/about-us - Contact: https://mailbreeze.com/contact-us - FAQs: https://mailbreeze.com/faqs - Privacy Policy: https://mailbreeze.com/privacy - Terms of Service: https://mailbreeze.com/terms-of-services